Requesting Your Appointment
Please note a GP surgery receptionist is not simply someone who answers the phone – they are specially trained to help you get the most appropriate treatment as fast as possible. In order to do this, they may need to ask you questions about why you need to see a doctor.

• If you telephone for a specialised procedure please specify when making the appointment.
• Patients with more than one issue to discuss should book a double appointment to ensure that appropriate consultation can take place. Otherwise, patients may be asked to book another appointment at a later date.
• Urgent cases will be seen on the day where possible but we may not be able to offer a choice of doctor or time.
• Requirement for new registered patients is to book an initial ‘meet and greet’ consultation before any acute appointment requests.